SERVICING AREA
St. Thomas and
Surrounding Area

GWB Service Plans

Avoid surprise HVAC breakdowns and get Comfort & Peace of Mind all year long!

GWB SERVICE PLANS

- comfort & peace of mind

Avoid surprise breakdowns and costly repairs with a GWB SERVICE Plan

Ensure your home’s essential comfort systems are working when you need them! A service plan takes regular maintenance to a higher level. Choose one or two service visits per year for up to five pieces of equipment – furnace, A/C, heat pump, tankless water heater, and gas fireplace. Relax knowing a certified G.W.B. technician will keep everything running properly.

But on top of that, when you enrol in a service plan you have access to on-call emergency service so you can rest easy knowing your equipment is our top priority.

Whether you’re looking for basic coverage or more comprehensive protection, we’ve got a plan for you, so you can have comfort – and peace of mind – all year round.

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FURNACES | AIR CONDITIONERS | HEAT PUMPS | TANKLESS WATER HEATERS | GAS FIREPLACES

G.W.B Service Guide - What's Included in a Service Plan

Specific equipment details

FURNACE

Plan benefits above – PLUS:
– One air filter per furnace, per year (standard sizes only)
– 10% off new equipment installations or replacements

– Perform a carbon monoxide (CO) test for safety
– Test combustion

– Adjust blower speed​
– Adjust manifold gas pressure

– Clean flame rod sensor
– Clean out condensate lines & traps​

– Replace standard filter (1″, 4″, or 5” MERV 11 or less)

AIR CONDITIONER

– Check the contactor and electrical connections for safe operation
– Test the capacitor to ensure proper start-up

– Inspect the condenser coil and clean if needed
– Confirm that the compressor is running correctly
– Check if the condenser is level for optimal performance

– Measure refrigerant levels (if needed) and record type
– Adjust subcooling or superheat if required for best performance
– Ensure refrigerant lines are securely attached

– Record the temperature drop across the system
– Check system airflow to make sure it’s moving efficiently

Inspect the evaporator coil for dirt or wear

HEAT PUMP

– Inspect all wiring for safety
– Measure compressor power draw to ensure efficient operation

– Record temperature rise and drop across the system
– Clean filters to keep airflow optimal.

– Check for any condensate leaks and ensure the drain is clear

– Test the overall operation of the unit
– Inspect the general condition of the heat pump

TANKLESS WATER HEATER

Start the heater and ensure it’s working properly

Inspect for any gas leaks and check gas piping
– Perform a carbon monoxide (CO) check for safety
– Check venting to ensure proper airflow

– Verify all water, condensate, and electrical connections are secure
– Check the condensate pump for proper function

– Perform a vinegar flush to remove mineral build-up, followed by a fresh water flush
– Clean the incoming water filter and the combustion air filter.
– Clean the flame sensors and thermistor on the heat exchanger

– Conduct a combustion analysis in the flue and record the results

GAS FIREPLACE

– Perform a pilot drop-out test to ensure safety
– Inspect the pilot assembly and check for smooth operation

– Remove and clean both sides of the glass
– Vacuum the fireplace cavity, log set, and the area underneath

– Test the flame to confirm it’s functioning well
– Check the fan operation for proper airflow

– Perform a carbon monoxide (CO) test for safety
– Inspect the venting system for any blockages or issues

– Assess the overall condition of the fireplace
– Inform the customer if new batteries are needed
Optional Service:
Paint the firebox for an additional $25.00 plus HST if desired

ADDITIONAL DETAILS

Service Plan pricing varies based on the number of maintenance visits and the equipment enrolled. Enrolment in an annual service plan provides added peace of mind, including on-call emergency repairs billed at regular service rates. Members also benefit from priority scheduling, no diagnostic fees, 15% off all non-warranty parts, and free parts covered under manufacturer’s warranty. Please note: Terms and conditions apply. Service Plans are non-transferable and cannot be moved to another home or homeowner. Contact GWB Heating & Cooling for full details.

G.W.B Service Plans: Find out More

Service Plan Contact Form

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